Frequently Asked Questions
What is the Medicare rebate?
Your doctor may be able to write you a GP Mental Health Care Plan and referral letter that entitles you to a Medicare rebate for up to 10 sessions per calendar year. The current rate for the Medicare rebate is $93.25 for in-office and telehealth consultations. To access this rebate, talk with your doctor.
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Can I access private health for the session?
Your private health insurer can confirm whether psychology sessions are covered under your health insurance. We cannot provide private health insurance rebates. You can claim a rebate on your health insurance by submitting your invoice to your insurer. You do not require a Mental Health Care Plan or referral to attend and claim privately.
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You cannot obtain a health fund rebate AND a Medicare rebate for the same session.
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Can I access sessions under WorkCover?
We accept WorkCover QLD referrals and are a registered provider. In many cases, the entire session fee will be covered. However, please contact us directly to find out more as rebates available will depend on your personal circumstances.
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How can I book a session?
You can book a session by using the contact form or contact details at the bottom of the this page.
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What can I expect from the first session?
Understandably, you may be feeling quite nervous before and during your first session. However, my aim is to help you feel as comfortable and confident in the process as possible. The first session will focus on helping me to better understand your needs, goals, and what you'd like to achieve from our time working together. This may involve exploring your background and history. With a deeper understanding of you and your unique situation, we can begin to plan how to move forward. This includes focusing on each of your goals, exploring the barriers to these goals, developing your strengths and skills, and giving you practical strategies to begin applying straight away.
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What is covered under the Medicare - Better Access Initiative?
The Better Access initiative covers people with a range of clinically diagnosable disorders including:
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Anxiety disorders
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Panic disorder
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Adjustment disorder
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Attention deficit disorder
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Bereavement disorder
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Bipolar disorder
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Conduct disorder
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Drug use disorder
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Obsessive compulsive disorder
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Co-occurring anxiety and depression
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Depression
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Eating disorders
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Sleep problems
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Phobic disorder
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Posttraumatic stress
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Psychotic disorders
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Schizophrenia
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Sexual disorders
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Alcohol use disorder
Dementia, delirium, tobacco use disorder and mental retardation are not regarded as mental disorders for the purposes of this initiative.
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What do I need to provide prior to the session?
Your intake form and a copy of your referral (if relevant) is required to be submitted 48-hours prior to your session. This helps ensure there are no issues with conducting the session or accessing a rebate (if applicable). ​
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Does Attain Psychology process my Medicare rebate?
At this stage, we cannot process your Medicare rebate. We will provide you with a receipt which you can use to claim your rebate through the Express Plus Medicare app, which you can download via the Apple app store or Google Play store.
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How many sessions do I need?