Frequently Asked Questions

How can I book a session?

You can book a session by using the contact form, visiting our bookings page or using the button below.

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What can I expect from the first session?

Understandably, you may be feeling quite nervous before and during your first session. However, my aim is to help you feel as comfortable and confident in the process as possible. The first session will focus on helping me to better understand your needs, goals, and what you'd like to achieve from our time working together. This may involve exploring your background and history. With a deeper understanding of you and your unique situation, we can begin to plan how to move forward. This includes focusing on each of your goals, exploring the barriers to these goals, developing your strengths and skills, and giving you practical strategies to begin applying straight away.

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Why do I offer two session lengths?

We offer 50-minute and 30-minute sessions to better suit the needs of each individual. For newer clients, a longer session may better suit their needs as they begin their therapy journey. Established clients, or those seeking a check-in style session, may benefit from having access to a shorter session. 

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How are sessions conducted?

Attain Psychology is 100% online and all sessions are conducted using a safe and secure teleconferencing platform. Session links are provided to clients alongside their session reminders. ​

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What do I need to provide prior to the first session?

Your intake form is required to be submitted at least 48-hours prior to your session. This helps ensure there are no issues with conducting the session. ​

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Do you see clients under the NDIS or Medicare?

No, we do not see clients under the NDIS or who are wanting to use a Medicare referral. Attain Psychology is only able to see clients who are private paying. ​​​

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How many sessions do I need?

This will depend on your individual needs. You may only require a few sessions to feel you've made your desired progress. However, some people may require ongoing sessions. Check-in sessions can also be a useful tool to review your goals and progress with your practitioner. We aim to create a collaborative conversation about your goals and progress to ensure these sessions are meeting your needs. 

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Can I access private health for the session?

Your private health insurer can confirm whether psychology sessions are covered under your health insurance. We cannot provide private health insurance rebates. You can claim a rebate on your health insurance by submitting your invoice to your insurer. You do not require a Mental Health Care Plan or referral to attend and claim privately.